How do I delete my account?

Account deletion can’t be undone. Please read the following before you send a request.

Before you delete

1. Your data is permanently deleted: this includes your account details, identity information, chat history, uploaded files and other personal data. It can’t be recovered afterwards.
2. Your benefits end with the account: any unused benefits on the account are forfeited. If you have an active auto-renewing subscription, cancel it first in the App Store, Google Play or the payment channel you used, so you aren’t charged again.
3. No new sign-up for 90 days: for 90 days after deletion, you can’t sign up for Allsum again with the same phone number or email.

How to request deletion

Once you’ve read the above, contact customer support in either of these ways:

• In-app support: in the app, go to Me > Online support
• Email: contact@allsum.ai. Include the phone number or email you signed up with.